5 Star Courier is an appreciation program from J&T Express for couriers who demonstrate superior performance, excellent service, and consistency in providing a satisfying delivery experience for customers. Assessments are based on various service indicators, including delivery quality, customer satisfaction, and professionalism in carrying out daily tasks.
Through this program, J&T Express continues to encourage improvements in the quality of national services while also providing awards to couriers who are exemplary in providing the best delivery experience for customers.
5-Star Couriers are selected based on a number of indicators that reflect the highest quality of service to customers.
Assessments are conducted periodically to ensure J&T Express maintains its service standards for every delivery.
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